Field Service Technician - Domestic Appliances

Our client is the global leader in the manufacture and supply of domestic and commercial washing and cleaning appliances. The brand is widely recognised at the best money can buy, so the business must value their own high standards and offer exception support to their existing and future installation base.

To this end we are currently seeking the services of a professional Field Service Technician to conduct new installations of equipment into a variety of domestic applications. On a daily basis your duties will include but not be limited to the following functions:

  • Installation of new machinery in the field
  • Conduct initial user operation training (limited to machine operation) as required
  • Attend to breakdown situations and rectify
  • Timely and accurate submission of repair, medical and PMA paperwork.
  • Conduct scheduled preventative maintenance activities. customers.
  • Advise customers of and quote on any required repair works not covered by preventative maintenance contract and/or any safety issues.
  • Liaise with suppliers of machine consumables to address and consumable related faults.

It is envisaged that the successful candidates will be able to demonstrate most or all of the following selection criteria.

  • A trade background in a relevant mechanical or electrical discipline.
  • You hold a minimum of an Electrical Disconnect / Reconnect License (or ability to obtain)
  • Competency in troubleshooting and repairing machinery or appliances.
  • An ability to work under pressure and display excellent customer service.
  • A strong eye for detail and a determination to do it right the first time.
  • You are a proactive self-starter who builds strong client relationships and can show empathy with the client’s needs.
  • You can work autonomously and prioritize effectively
  • Full product training will be provided

On offer is a solid base salary (negotiable on qualifications and experience), a company van, and the opportunity to work in an autonomous position within a global market leader.

If this sounds like you and you are looking for a new challenge, then please apply now or contact Andrew Witt on 0418 796 262 for a confidential discussion.

Please quote job #10517 in all communications and correspondence.

Title:
Field Service Technician - Domestic Appliances
Country:
Australia
Location:
Sydney - Parramatta ~ NSW
Job Group:
Trades & Manufacturing
Job Classification:
Service Technician